An Email training program is available for delivery to corporations, groups, or individuals.
The training is focused on improving specific Email skills, processing techniques and media competencies that prior research has identified as being especially problematic and yields the greatest benefit:
- Specific Email features, functions, and Email processing approaches that improve your ability to find, manage, and organize Email.
Email Etiquette and Media Skills:
- When to use Email as a mode of communication vs. other types of communication methods.
- How to structure Email subject lines and message text to be organized, clear, and concise.
Email Triage Skills:
- Specific approaches and methodologies for efficiently reviewing and processing both your new (incoming) and existing e-mail.
- How to layout your e-mail system to make your triage more effective.